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Our client is a premium service airline in the Middle East and due to their continuing expansion, they now require a Country Manager to be based in Turkey.
Description:
The Country Manager is responsible for sales and marketing activity in their respective country. This will include formulating, analyzing and delivering on sales plans, achieving revenue targets, expanding the distribution network, enforcing systems, policy and procedure, people development, building relations with key stakeholders and promoting the airline brand and product.
Duties & Responsibilities:
Principal accountabilities:
To work closely with the Director - International Sales to establish the commercial strategy for their respective country, identifying profitable revenue streams across our client's network to ensure the long term success and viability of the station and company
To maximize revenue and profit generation in the designated country via all distribution channels and market sectors through the most effective and innovative sales and marketing campaigns, within agreed timescales and budgets, through dynamic and effective leadership
To ensure our client is positioned as a professional, high quality and unique airline with the highest levels of customer service to our passengers, meeting all legal, Governmental and other requirements and regulations.
To meet and exceed all revenue and profitability targets, maximising sector and network revenue and yield with a focus on achieving maximum route profitability
To ensure sales and marketing resources, call patterns and area of focus are those with the highest incremental value and profit
Motivate, coach and lead the commercial team to exceed set targets, operate in a cost efficient manner and deliver exceptional customer service
Overseeing all regional aspects of sales, marketing, ground operations, distribution, finance, customer relations, pricing and administration
Building and maintaining high level relationships with local, provincial and federal authorities, media, travel partners etc to ensure maximum visibility for the company
Providing weekly and monthly reports, data, research and analysis to RGM, highlighting business performance, competitive landscape and recommendations for increasing revenue
Qualifications:
Education, capabilities, skills and experience:
Minimum 10 years experience in airline, ideally 3 of which should have been in a similar capacity
Proven track record in airline sales, marketing, reservations and revenue management processes
In depth knowledge of respective country including how to sell effectively in the market and exhibiting strong cultural awareness
Knowledge of IATA recommendations to airlines / travel agencies for selling in the market
Knowledge of BSP operation, Experience with tactical and market pricing concepts
Understanding of and ability to manage cost of sale & Management of the RBS
Proven ability to prepare and deliver an effective marketing plan
Effective use of automated supporting sales tools
Strong leadership and team building qualities
Experience of managing an airport operation and customer service processes
Basic understanding of financial and legal constraints / practices
Effective ability to maintain financial, administrative, operational and HR disciplines is essential
Experienced with effective use of PR and the media
Strong communication skills, oral and written and able to establish a rapport effectively at all levels
Must possess strong qualitative and quantitative skills with advanced problem solving capabilities
Preference to have knowledge and experience of GSA operations and management
If you are interested in this vacancy, please apply online or you can contact Richard Khan on +44 1483 748201 or via e-mail - richard.khan@wynnwith.com
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This job expired on 16/03/2010
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